Service provider
Backrow is operated by the company below. This notice is provided under Article 5 of Directive 2000/31/EC (and its national implementations) and Article 6 of Directive 2011/83/EU.
- Legal name
- Elesaad Industries LLC
- Trading as
- Backrow
- Entity type
- Limited Liability Company
- Registered with
- Sharjah Media City (Shams), United Arab Emirates
- Trade licence number
- 2645364.01
- Licence validity
- Issued 13 March 2026 · valid until 12 March 2027
- Authorised representative
- Adam Atef Abou Elesaad
- Registered address
- Sharjah Media CitySharjahUnited Arab Emirates
- Tax Registration Number (TRN)
- 105399908000001Issued by the UAE Federal Tax Authority. VAT is charged at 5% and is included in the prices shown.
Contact
Email reaches us fastest and is monitored on business days. We do not operate a public telephone support line.
- Support and billing: support@backrow.ai
- Legal and contractual: legal@backrow.ai
- Privacy and data protection: privacy@backrow.ai
EU / UK representatives
We have not designated a representative in the European Union under Article 27 GDPR. Data protection requests from anyone in the EU are handled directly by our team at privacy@backrow.ai, and your right to lodge a complaint with your national supervisory authority is unaffected. See the Privacy Policy for how to reach your authority.
We have not designated a representative in the United Kingdom under Article 27 UK GDPR. UK requests are handled at the privacy address above, and you may complain to the Information Commissioner's Office.
Editorial responsibility
Elesaad Industries LLC, represented by Adam Atef Abou Elesaad, is responsible for the content published on backrow.ai. Content generated by our AI features on your instruction is your content, not ours, and is covered by Section 5 of the Terms of Service.
To report content you believe infringes your copyright, use our DMCA notice-and-takedown procedure.
Consumer disputes
If you are a consumer and something has gone wrong, email support@backrow.ai first — most billing issues are resolved the same way a refund is. Your statutory rights, including the EU/UK right of withdrawal described in Section 6 of the Terms of Service, apply regardless of anything else on this site.
We are not currently signed up to an alternative dispute resolution body. Consumers in the EEA and UK may bring proceedings in the courts of their place of residence; see Section 12 of the Terms.